After purchasing a license you will receive an email with a link to download the license file. The license file is in a .zip archive. Follow these instructions to load the license.
Instructions for Windows
1. Click the link to download the file. Your browser will open.
2. If you use Microsoft Edge it will ask what you want to do with the file: Open or Save it. Click Open.
3. The Chrome browser will show the downloaded file as a tab at the bottom. Click the popup menu and select Open.
4. The zip archive folder will open in a new window and inside you will see your license file, i.e. "license-500".
5. Drag the license file to your Desktop.
6. Open PoolPass and navigate to the Configuration tab.
7. Press the Add Capacity button (see picture below). A file chooser will appear. Navigate to the location of the license file and select it. Your new capacity will be shown.
8. If you have any trouble, please contact us for help.
Instructions for MacOS
1. Click the link to download the file. Safari will open and automatically extract the license file from the zip archive to your Downloads folder.
2. Locate the license file in your Downloads folder. The name will start with "license", i.e. "license-500".
3. Open PoolPass and navigate to the Configuration tab.
4. Press the Add Capacity button (see picture below). A file chooser will appear. Navigate to the location of the license file and select it. Your new capacity will be shown.
5. If you have any trouble, please contact us for help.
